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Arena Policies . Ontario Center Parkway, Ontario, CA 9. Age Restrictions. Children two and older must have a valid ticket to gain entrance to the arena. Age restrictions vary per event.

Aisles. For safety and as a courtesy to other guests, sitting and/or standing in the aisles is not permitted. Aisles should be kept clear at all times. Alcohol Beverage Policy. No alcohol or any illegal substances may be brought in the venue. Alcoholic beverages can be purchased by persons 2. Sales terminate at any time at the sole discretion of management.

Animals. Only service animals are permitted inside of the arena. They must stay on a harness in ticketed areas and may not block any aisle, hallway, etc. ATM. There are two ATM’s located at the arena. On the Main Concourse, there is one by Section 1. Box Office). The other ATM is located outside the Northeast Entrance by the Box Office. Baby Changing Tables.

Baby changing stations are located in all public restrooms in the arena. Backpacks. For most events, backpacks and other large bags are not permitted inside the arena. Balloons. Ballons are not permitted inside the arena. Bag Checks. All guests are subject to a bag search and security check before entering the arena. Banners / Signs. Only handheld signs and banners are allowed in the arena.

Sticks on any signs must be removed. Obscene language or graphic material will not be allowed. Banners and signs may not obstruct other guests’ views, or cover any permanent signage inside the arena. Arena management reserves the right to confiscate any sign that is deemed unacceptable. This policy may vary per event. Bicycle Parking / Racks.

Bicycle racks are located outside, on the south side of the arena. Bicycles are not permitted inside the Arena. Vista Home Premium Product Key Keygens. Citizens Business Bank Arena does not assume responsibility for the bicycles. Birthday Announcements/Messages. All message requests for Reign Games must be processed directly through the team.

Please contact the Reign through their website. They can be reached at 9. Cameras. Small, non- professional still cameras that are less than 3 . Audio or video recording devices are prohibited. Guests are not permitted to block aisles or the view of other guests while taking pictures.

Tripods and monopods are not permitted in the building. This policy is subject to change per event. Charities (Donation Request). All donation requests must be sent in writing 6. Send to: Citizens Business Bank Arena, Attn: Donations, 4. E. Ontario Center Parkway, Ontario CA, 9. Code Of Conduct. All guests attending arena events are expected to comply with the following Citizens Business Bank Arena – Fan Code of Conduct.

We are committed to provide a safe, comfortable and family atmosphere in the arena. Our staff will proactively intervene to support an environment where: Guests shall be respectful to all other guests, fans, participants, event officials, entertainers, athletes, arena staff and arena property. Guests shall not willfully and maliciously disturb a guest/employee and shall not interfere in other guests’ enjoyment of the event. Guests will show their ticket when requested and sit only in their ticketed seat. Guests who drink alcoholic beverages shall do so in a responsible manner. Intervention with an impaired or intoxicated guest will be handled in a prompt and safe manner. Guests shall smoke only in designated external areas.

Guests shall refrain from using offensive language, making obscene gestures, wearing obscene or indecent clothing, throwing projectiles of any kind and possessing prohibited items. Guests will refrain from displays of affection not appropriate in a public, family setting.

Guests shall never enter the playing or performance area, or interfere with the progression of the event in any fashion. Guests shall comply with the direction and instructions of venue staff. Guests are responsible for their own good time by immediately reporting inappropriate behavior to the nearest usher or building liaison. Any other conduct deemed by the venue to be inappropriate to the peace and good order of events or which may adversely affect the safety or persons or property will be handled by arena staff in its sole discretion Diaper Bags. Diaper bags are permitted into the arena. Bags must be under 1. All bags are subject to inspection.

Disorderly Conduct. Any guest who fails to adhere to the policies and procedures of the Arena, or local, state and federal law is subject to ejection and/or arrest. Door Opening / Closing times. For most events Citizens Business Bank Arena Opening & Closing times are as follows: OPEN: 9. Suite & Club Seat holders via the VIP entrances. All ticketed Ontario Reign Season Ticket Holders may also enter 9. Reign games. All other ticketed guests are welcome to enter the arena one hour prior to the start time of each event.

CLOSE: Suite & Club Seat holders may remain up to 6. San Manuel Club or their suites. All non- premium ticket holding guests are welcome to stay no longer than 3. Drinking Fountains. Drinking fountains are located on the Main Concourse by Sections 1. North side of the Skybox.

Dress Code. Guests are prohibited from wearing any clothing displaying profane or offensive material. Guests found within the arena wearing clothing displaying items that can be construed as profane or offensive by management will be asked to provide a solution where the items will no longer be displayed. If no solution can be found, or the solutions do not meet the satisfaction of management, the guest may be ejected from the facility. Additionally, all guests must be fully- clothed to enter any area of the arena. Guests without shirts, shoes, etc.

There are also a few outlets on the concourse that are open for public use. Elevators. There are two elevators in the arena located at Section 1.

Employee Recognition. We strive to deliver exceptional customer service and we are pleased when we hear of employees who perform in an exemplary manner. If you would like to give any of our employee’s special recognition, please e- mail us. Event Seating Policy. In order to ensure all of our guests receive the full value of their ticket investment, only those persons with a ticket for a particular seat will be able to occupy that seat. Family Restrooms. There are three family restrooms.

They are located by Sections 1. SB2. 04. Restrooms are open to all guests. First Aid. We have a trained first aid staff available during all events. Contact the nearest Arena staff member if you are in need of assistance.

Food & Beverage. Outside food and beverage are not permitted inside the arena. Exceptions may be made for medical reasons. Please inform the Security Officer checking your bag, if this is the case. Gift Cards. Citizens Business Bank Arena Gift Cards can be purchased through the Box Office. They can be used at the Box Office to purchase tickets and at any concession stand.

Gifts. Per arena policy, no outside Food & Beverage may be brought into the arena; including all alcohol, bottles of wine or cakes. Gifts must be unwrapped or in a gift bag. All gifts must be presented to security before entering the arena.

Group Discounts. Our Group Sales Department can help with group ticketing for all types of events. They can be contacted at 9. Guest Service Center. Located at on the Main Concourse by Section 1. It is designed to provide answers to questions or issues during an event. In addition, it provides assistance to guests with disabilities.

Handouts Distribution of handouts, flyers, pamphlets or promotional items are not permitted on Citizens Business Bank Arena property without prior authorization from arena management. Solicitation for signatures on petitions is also prohibited. Intoxicated Guests. The arena has the right to refuse entry to any guest deemed intoxicated upon arrival.

Any intoxicated guest causing a disturbance will be asked to leave the facility and may be subject to arrest. Laser Pointers. Laser pointers and similar items are prohibited.

Any laser pointer which is confiscated will not be returned.